So excited to find a new refrigeration repair company!! Chris came by soon after I called him to repair our sandwich cooler that was down. He was professional and and explained the issues thoroughly to repair our cooler at a fair price. Definitely the new GO TO guy!!
Linda Mazzei, https://goo.gl/maps/vxfFux9FrewghkBY9
Check out our Testimonials Page for Pro Refrigeration LLC
this has been A great Company getting fixed What is needed and no extra sales Pitches
Not a good experience. I would have given 0 stars but you have to give at least 1 to post.James came out and gave a proposal for walk in cooler repairs for our cafe at a commercial office building we manage. We approved the initial repairs - replace refrigerant, we sent the email approval backup and they came out. We were later billed twice the amount we initially approved. We were billed for 13 hours of OT. No repairs were made - no refrigerant was added. We found out James had left 2 days prior and Michael S. came out to do the repairs. Michael S. spent a great deal of time on the phone and smoking cigarettes as our cameras showed - thus he clocked OT and basically did nothing. I explained this to Richard when I initially called and told him I had an issue with the OT and we did not approve the additional charges. I submitted the original approved proposal for payment and I was waiting on our company to issue a check and I just saw my credit card had been billed the larger - unapproved amount. I am the one that approves the proposals......Not happy - This review is to be continued.
Great company to work with. They show up when scheduled and know the equipment. Clay was so professional and didn't give a canned answer. but made sure we would be up and running long term. Will use them again.Thanks!!!!
Technician Chris did good job to fix the ice machine for Firehouse subs in Richardson.
I’m a manager at B&B theaters in Wylie. Chris has come out twice now and has been a great help. Once he replaced a thermostat and this time he got our reach in cooling again. Great company and great guy. Would recommend this company
Chris did a great job servicing our glycol system. Same day service. I Will definitively use them again!
This company was very professional. Showed up on time 9:00 in the morning. The technician Chris was very professional explained everything to me properly. I would highly recommend them for anyone who has refrigeration issues or air conditioning issues. No hidden charges up front straight thank you
VERY PROFESSIONAL! Everyone from the company has been straight forward and communication was awesome! tech was very thorough and found issues I didn’t even notice but we’re definitely key to some of the issues I was having!
We highly recommend Pro Refrigeration LLC for your walk in cooler needs. The technician Chris showed up promptly to Green Spot and came to the resolution with a great price. Would definitely recommend Pro Refrigeration for your commercial business.
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Pro Refrigeration LLC
Average rating: 7 reviews
Woody Berry
Jul 28, 2022
My walk-in wasn't holding temperature below 46 degrees. I called Chris at Pro Refrigeration at 4 pm on a Wed. and he was recovering from Covid. I asked if they had anyone else who could come out and he said no, but he would "try" to make it Thursday. When I arrived at work Thurs. morning, there he was in my parking lot. He spent two hours working on it (low refrigerant), making adjustments and doing a very thorough job for a reasonable price. I could tell he wasn't feeling very well, so we kept our distance from each other, but he was very friendly and knowledgeable. Hope to start using Pro Refrigeration for my preventive maintenance soon.
Phillip
Jul 28, 2022
Great service!
Came to work and my walk-in and freezer were temping a little high. I gave Chris a call and he came right out and got us up and running within the hour. These guys are fast, friendly, efficient, and they take time to explain what’s going on in normal terms you can understand.
Bill Holt
Nov 29, 2021
Walk-in Freezer
I set up an appointment online. Chris called to verify and arrived right on time. Within a few minutes he had the door heater working then volunteered to fix the filter in the ice maker.
Chris knew his business, but more importantly, he wanted to be helpful.
CANDACE PARKER
Oct 3, 2020
We had a leak coming from our reagent cooler in the Chem dept. Chris arrived in a timely manner and quickly went to work. Had our problem resolved in no time and was extremely helpful and professional. I would definitely recommend PRO REFRIGERATION! Will be using their services in the future.
Erick Matthys
Sep 25, 2020
main storage cooler
Our main walk in cooler went down rapidly. We couldnt find anyone to come out same day. Clay and his team showed up within a few hours and found the problem right away. After replacing the compressor, they found a few items missed by the installers who originally setup the vault. It has never ran so well. Bravo to Pro Refrigeration LLC. Highly recommended.
Buenos Aires Cafe/Galleria
Sep 25, 2020
Refrigerator and AC
We have been using Pro Refrigeration for almost two years and we will for many years to come. They are very responsive to emergencies and always try to help solve the issue. I just made an appointment with them to come service the AC unit at my house. They are at the top of our list for maintenance and repairs!!
Erick
Sep 2, 2020
Walk In Cooler
Absolutely superior customer service and competent repair. Our cooler has never operated better thanks to Clay. He's now on my speed dial!
I had to contact Pro Refrigeration after another company left me with a mess on a previously owned walk in cooler for my floral business. Chris came out the next day and fixed everything without any hassle. I’ve had them come out a couple more times to make tweaks and it’s been so easy. Chris is great at his job, communicative and friendly. Can’t recommend Pro Refrigeration enough!
Taylor Doyle, https://goo.gl/maps/g2A1Mct5YSh5txsx7
Chris came out as soon as he could to help get our commercial walk in fixed. He was honest and didn’t try to upswell us more repairs. We trust him so much, he’s coming back to repair an old freezer the previous owner left.
Samantha Nguyen-Le, https://goo.gl/maps/bnfztjKyc79HnsmX8
If you need a great refrigeration specialist, this company is the way to go. Chris knew exactly how to diagnose and test my fridge and was very dependable. I've used other companies before that were not reliable and didn't even show up half the time. The rates were reasonable and he was able to fix my problem in a quick timeframe. I highly recommend Pro Refrigeration. Paul Owner of the Local Harvest in Garland
Paul Alaniz, https://goo.gl/maps/1P4xcCReeMwFaPGT9